PstrongRole: /strong /ppbr/ppHemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism. /ppMain responsabilities: /pulliProviding support for service work orders involving PCs, laptops, cabling, AV devices, peripherals, and security systems. /liliProviding in-person support to end users at Tech Bar locations, including triage, diagnosis, and resolution of Workplace issues, and loaning equipment when required. /liliSupporting datacenter and application architecture at a basic level, including hard reboots of onsite equipment. /liliPlanning, implementing, and monitoring networks for computers and printers/scanners. /liliTroubleshooting basic network issues and assisting with the administration of switches, routers, Wi-Fi access points, and firewalls. /liliConfiguring routers and switches and integrating hardware components within operating systems and networks. /liliSupporting backup, tape, and Exchange infrastructure operations. /liliWorking with intercompany teams on medium-complexity projects. /liliRunning workshops and gathering information for reporting and documentation. /liliPreparing technical documentation and reporting on assigned tasks. /li /ul pContract: 1-year fixed-term employment contract (with possibility of transformation into a permanent) /pulliLocation: Milano (Romolo - fully onsite) /li /ulpbr/ppbr/ppstrongRequirements: /strong /ppbr/pulli3+ years of experience as a Deskside Support Technician /liliWorking technical knowledge to handle service for PCs, laptops, cabling, televisions, projectors, phones, peripherals, and site security equipment. /liliAbility to plan, implement, and monitor computer and printer/scanner networks (e.g., file server) /liliExperience in OS, Apps and H/W installation and troubleshooting depending on project products /liliTroubleshoot basic network issues and understands the administering of switches, routers, and firewalls /liliAbility to configure routers and switches. /liliGood English and Italian language /liliFamiliar with ticketing system /li /ulpbr/ppbr/ppstrongBenefits: /strong /ppbr/pulliBuddy program /liliInternal career development program /liliInternational job opportunities /liliOnboarding program /liliStaff discounts /liliTicket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher /li /ulpbr/ppbr/ppstrongBe part of Us /strong /ppHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. /p