Customer Support and Training Specialist
We are seeking a highly skilled professional to join our team in providing exceptional customer support and training services.
This role will involve delivering timely, high-quality customer support through maintenance activities and follow-ups. Additionally, you will provide training on the Salesforce platform for international team members.
Key Responsibilities:
* Ensure customer satisfaction through prompt resolution of queries and issues.
* Support external sales force activities by maintaining accurate CRM data.
* Analyze customer feedback to identify areas for improvement.
* C Coordinate internal department workflow efficiently.
Requirements:
* Degree in Administration, Economics, or Languages.
* Excellent English communication skills.
* Strong problem-solving, analytical, and decision-making abilities.
Benefits:
We offer a dynamic work environment that fosters innovation, professional growth, and work-life balance. Our employees enjoy company events, networking opportunities, and team-building activities.