The opportunity
The Quality Officer reports to the Quality and Safety Manager, who is responsible for leading and coordinating the integrated Quality Management Systems across the organization, with a strong focus on company quality standards.
Key Responsibilities:
Quality System Management: The Officer oversees the implementation and effectiveness of the Quality Management System (ISO 9001) ensuring cross-departmental integration.
The Officer supervises internal audits, non-conformity management, and corrective/preventive actions, ensuring alignment with company standards and customer requirements.
Continuous Improvement: The Officer leads continuous improvement projects by analyzing data and KPIs, identifying inefficiencies, and proposing innovative solutions.
Reporting and Communication: The Officer assists the Q&S Manager to prepares periodic reports for senior management, providing detailed analysis and strategic proposals.
Cross-Functional Projects: The Officer supports the Q&S Manager in managing specific projects related to quality and safety, acting as a technical and operational reference point.
Organizational Relationships: The Officer works cross-functionally with all company departments, in particular with the HR department, acting as a facilitator and coordinator for quality and safety matters.
Key responsibilities:
Quality (ISO 9001:2015), the Officer:
* Oversees the Quality Management System to ensure compliance with ISO 9001:2015 standard.
* Coordinates internal audits and supports external certification audits.
* Works collaboratively with teams to enhance process efficiency and performance.
* Maintaines all quality documentation, including manuals, procedures, and work instructions.
* Leads quality-focused training and communication initiatives.
Possible additional tasks:
* Manages and coordinates all health & safety activities following Legislative Decree 81/2008.
* Develops and maintains the Risk Assessment Document (DVR).
* Promotes a strong safety culture through awareness campaigns and training.
* Collaborates with the Company's appointed medical doctor and cross-functional teams.
* Provides safety support during new employee onboarding.
* The Officer can be function representative during internal meetings.
* The Officer can be Company representative at Global Group, Proman.
Requirements:
* Previous experience in companies operating on a project or order-based model.
* High school diploma required; bachelor's degree preferred.
* Required minimum 5 years of experience in a similar role.
* Thorough knowledge of quality regulations.
* Proactivity, sense of initiative, ability to organization and time management.
* Analytical mindset and proactive problem-solving approach.
* Team-oriented with high collaboration skills.
* Mandatory fluent in Italian and English (written and spoken).
* Familiarity with business IT systems and tools.
* Preferable (but not required):
* Certification as an occupational safety trainer (DM 6/3/2013).
* Internal Auditor qualification for ISO 9001:2015.
We encourage candidates who may not meet every single requirement to apply, as we provide opportunities for growth and learning.