Maintenance and Survey Technician (Bologna)
At Bloq.it, we’re the world’s leading smart locker solution. We’re expanding rapidly and searching for a Maintenance Technician in Bologna to join our team as a #bloqstar.
What You’ll Be Doing
* Perform on-site mechanical repairs (using a car or van) and troubleshoot to ensure the proper functioning of package lockers.
* Conduct functional tests on the units.
* Repair and connect low‑voltage components.
* Verify and control the quality of electrical installations.
* Execute battery swaps in the lockers that need them.
* Handle software fault reports remotely (with the support of the technical team) for lockers in Italy.
* Manage the replacement and electronic testing, using technical documentation to guide your work.
* Collaborate with our team to document interventions, report results, and recommend improvements.
* Provide reactive assistance on-demand, according to the SLA agreed with the clients, traveling to various sites to quickly address maintenance needs.
* Find creative ways to solve electrical, electronic, and mechanical problems in the field.
* Perform priority repairs and routine maintenance tasks in the field, warehouses, and other sites.
* Prepare post‑maintenance reports and ensure that data is accurate.
* Complete training sessions, such as technical maintenance training and warehouse safety protocols.
* Support the Operations Manager with other ad‑hoc tasks as required.
* Assist with deployment tasks including loading lockers, installing and testing lockers, and organizing warehouse inventory as needed.
* Route and lay cables to ensure proper electrical installations.
* Secure and connect low‑voltage components.
* Verify and control the quality of the installation.
* Provide technical training and support to team members and customers to ensure the proper use and maintenance of the lockers.
* Conduct technical visits (surveys) prior to installation to assess the suitability of the site and determine any required adaptations or other certifications as needed.
What You’ll Bring to the Table
* Proficiency in Italian and English.
* Basic level proficiency in Excel and data entry tasks.
* Strong problem‑solving and diagnostic skills.
* Excellent customer service skills and patience in dealing with both technical and non‑technical users.
* Ease with technology, including hardware and software aspects.
* Proven ability to multitask and prioritize multiple projects and workloads.
It Would Be Great If You Would Also Have
* Technical vocational training or equivalent experience.
* Electrical certifications.
* Familiarity with startup culture.
Why Join Us?
* The opportunity to join our maintenance team and play an essential role in contributing to innovative solutions that are redefining the smart locker revolution at Bloq.it.
* A dynamic and fast‑paced work environment, with a culture of innovation, collaboration, and continuous learning.
* A competitive salary and a benefits package that matches your experience and skills.
* Regular meetings with our international team, giving you the opportunity to connect with colleagues and integrate into our corporate culture.
* The possibility to make a tangible impact by actively supporting our mission to provide accessible and sustainable solutions.
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