At Park Hyatt:
We are looking for a trainee in the Rooms Department with a main focus on the Housekeeping Department for our hotel. The mission and intent is governing the operations of the Cleaning and Laundry department;
ensuring that ourguestrooms, public areas and employee areas meet the highest standards of cleanliness and Hyatt standards.
Main Duties and Responsibilities:
Ensure customer satisfaction from arrival to departure in accordance to standards and procedures in the guest rooms and general areas with Park Hyatt standards
Promote and recognize opportunities to provide guest service above and beyond all expectations
Monitor correct handling off all guest requests and guest room servicing needs
Ensure that cleanliness and service standards are maintained in all areas of responsibility
Complete all special project in a timely manner
Be an active team player with hands – on approach
Ensure all equipment and cleaning supplies are used correctly and in accordance with safety and security standards to guarantee employee safety
Ensure that grooming standards are followed in a timely manner to all colleagues
Inspect rooms, public areas, back of house
Check Cost Control
Qualifications:
Successful problem solving skills
Possess an excellent written and verbal command of Italian and English
Excellent overall communication skills
Able to multi-task
Strong desire to provide excellent guest service
The ability to work in a team environment
Flexible schedules and hours
Benefits:
600€ refund per month.
Use of Staff Canteen for meals.