Job Description
CALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT : 2501441
Job Posting
Job Posting: 10/Jun/2025
Closure Date
Closure Date: 24/Jun/2025, 2:59:00 PM
Organizational Unit : CSG
Job Type
Job Type: Staff position
Type of Requisition : General Service
Primary Location
Primary Location: Italy-Rome
Duration : Fixed-term: two years with possibility of extension
Post Number : 0050806
CCOG Code : 2205
IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located.
• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.
FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.
The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.
Organizational Setting
The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.
FAO's commitment to environmental sustainability is integral to our strategic objectives and operations.
The Governing Bodies Servicing (CSG) provides support to the Secretariat of the Conference and the Council and supports all Governing and Statutory Bodies of FAO. It houses the Multilingualism expertise of the Organization, delivering corporate language goods and services. CSG also provides Protocol and Meetings services to the Organization and sustains liaison and communication with Members.
The position is located at FAO headquarters in Rome, Italy, in the Meeting Services branch (CSGM) which carries out the scheduling and programming of all physical, virtual and hybrid meetings of the FAO Governing and Statutory Bodies, FAO corporate events, informal meetings and other meetings. It is responsible for overseeing and supporting the planning and provision of logistical and audio-visual facilities for the conduct of such meetings.
Main Purpose
The Audio-Visual Technician ensures effective delivery of day-to-day audiovisual services for in-presence, virtual and hybrid meetings, simultaneous interpretation, web streaming and video conferences.
He/she coordinates and provides a large variety of support duties related to the preparation and execution of international meetings and conferences held at FAO.
Supervision Received/Exercised
The Office Assistant reports to the Chief/Head of the Meeting Services and receives guidance from the Audio-Visual Technician (Team Supervisor). He/she acts independently in routine matters. Supervision received is focused on the quality of the work performed and provides for on-the-job learning.
Working Relationships
The Audio-Visual Technician works closely with colleagues from within its division as well as with meeting organizers across the Organization to provide audiovisual services. He/she liaises with external providers, ensuring identification and timely delivery of goods and services.
Key Functions/Results
• Set up and operate audiovisual equipment, including microphones, projectors, video conferencing systems with interpretation in multiple languages, and other multimedia tools for meetings, conferences, and special events.
• Provide on-site technical support to ensure smooth operations of audiovisual systems during meetings and events, addressing any issues promptly.
• Regularly inspect, maintain, and troubleshoot audiovisual equipment; ensure that all equipments are in good working order, repair or replaced as needed.
• Work closely with event organizers, Information Technology (IT) staff, and external vendors to coordinate technical aspects of events and meetings.
• Provide training to staff on basic audiovisual equipment use and troubleshooting.
• Maintain accurate records of equipment usage, maintenance schedules, and any technical issues encountered.
• Perform other duties as required.
Impact of Work
The incumbent's work impacts on the timely and efficient delivery of meeting services and on the overall output of the work unit.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Education: Secondary School Education.
Experience: Three years of relevant experience in audiovisual support, preferably in an international setting and for large events and on different virtual platforms.
Languages: Working knowledge (proficiency - level C) of English and intermediate knowledge (intermediate proficiency - level B) of Italian.
IT Skills:
• Proficiency in operating a wide range of audiovisual equipment (microphones, cameras, projectors, sound systems, video conferencing tools, etc.).
• Knowledge of AV technologies, video production, and editing software.
• Extensive knowledge of audio digital transmission systems: DANTE.
• Extensive knowledge of audio management systems.
• Extensive knowledge of interpretation system systems.
• Extensive knowledge of conference systems: BOSCH DICENTIS, TELEVIC CONFERENCE.
• Extensive knowledge of voting systems and microphones management systems.
• Extensive knowledge of digital recording systems.
• Extensive knowledge of corporate virtual platforms: Zoom, Teams and 6Connex.
Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.
Technical Skills
• Extensive knowledge of conference service meeting solutions both from an architectural/design perspective and from a hands-on operational point of view.
• Awareness of the latest trends and developments in audiovisual technologies.
• Expertise in liaising with IT teams and external suppliers in defining solutions and then building robust systems to support the different types of meetings requested.
Desirable Qualifications And Skills
• Practical experience in building solutions on current platforms.
• Audio engineering-related certifications.
• Strong problem-solving skills and the ability to troubleshoot technical issues efficiently.
• Familiarity with remote event tools and virtual meeting platforms.
• Excellent communication and interpersonal skills, with the ability to work in a multicultural environment.
• A customer-focused approach with the ability to anticipate client needs and deliver high-quality support.
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FAO staff are expectedto adhereto FAO Values of Commitment to FAO,
Respect for All and Integrity and Transparency
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ADDITIONAL INFORMATION
• FAO does not charge a fee at any stage of the recruitment process (application, interview, processing)
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/
• The length of the appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to extension of appointments
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
•General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application."Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.
•No international benefits will be payable as selected candidates are recruited locally and paid in the local currency of the office location
• For additional information visit the FAO employment website: http://www.fao.org/employment/home/en/
HOW TO APPLY
•To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Once completed, please apply and submit your application, withlanguage certificates as attachments. Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications. FAO reserves the right to request candidates to undertake a language test in the future, as appropriate
•Incomplete applications will not be considered
•Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
•Incomplete applications will not be considered
•Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
•Only applications received through the recruitment portal will be considered
•Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.
If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp
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