Social network you want to login/join with: (Senior) Customer Success Manager Italy, Lodi Client: Location: Job Category: Other - EU work permit required: Yes Job Reference: 3147576622643675136337148 Job Views: 2 Posted: 26.05.2025 Expiry Date: 10.07.2025 Job Description: Your mission You are responsible for our Italian customers and handle all communication. You introduce innovative payment processes for car dealer groups and other industries. You are responsible for training operational managers (remotely/on-site) on our product usage. You identify potential obstacles in the onboarding process and work with customers and colleagues to resolve them. You manage upgrades of our solutions for existing clients. Through close customer contact, you contribute to product and process improvements. Your profile At least 5 years of experience in digital (multi) project management, with proven successful projects. Structured and organized work style, capable of handling multiple tasks in stressful situations. Clear and confident communication at C-level, even under pressure. Willingness to travel to clients. Native or bilingual in Italian, proficient in business English, and eager to work in a fast-paced environment. Experience in automotive or software sectors is a plus but not mandatory. Why us? Be part of one of Europe's most exciting FinTech scale-up stories. Extensive training and development opportunities to enhance your skills. An open, transparent company culture where your ideas are valued. Possibility of remote work. Monthly team events focused on team spirit and fun. About Us We, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, an all-in-one digital payment platform for automotive retail, streamlining payment processes and offering fully digital payment options including for large sums.
#J-18808-Ljbffr