The Stock Controller contributes to assure the quality of service to customers by ensuring a perfectly accurate and reliable management of the store stocks. He/She performs all physical and IT product flows and ensures the stock is constantly accurate and well‑organized.
MAIN RESPONSIBILITIES
* Process all incoming and outbound product flows, while ensuring coordination between physical and system‑based process;
* Organize all stock spaces, ensuring tidiness and efficiency, in order to optimise flows and facilitate the other team;
* Organize the daily replenishment of all stock spaces on the sales floor;
* Work in constant cooperation with all the other departments and team;
* Organise local and international transfer requests between boutiques;
* Monitor and close expired reservations daily and reintegrate them into available stock;
* Perform daily checks, controls of negative stock, stock takes & cycle counts;
* Develop perfect knowledge and mastery of all stock‑related processes and tools;
* Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities.
PROFILE
* Bachelor’s degree preferably with an analytical focus;
* Fluency in Italian and English. A third language will be considered an advantage;
* Professional background: experience in a similar position, preferably in the retail environment;
* Proficient with Excel / IT tools;
* Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
QUALIFICATIONS
* Excellent interpersonal and communication skills, with a customer service orientation;
* Team‑player mentality to build meaningful relationships and ability to work autonomously;
* Availability, flexibility and dynamism to function in a high‑pace environment;
* Determined to be part of a people‑centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!
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