SUMMARY OF RESPONSIBILITIES: The Quality Manager promotes, develops, and oversees compliance of the company quality system, monitors and develops systems, methods and practices to improve; 1) customer satisfaction and 2) cost of quality. Assure compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement. ESSENTIAL DAY-TO-DAY FUNCTIONS: * Ensures compliance with the customer requirements, quality policy, company standards, regulatory and external standards. * Measures and improves customer satisfaction and cost of quality. * Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures. * Develops and implements the Quality led APQP activities specified within company process to assure quality from concept to production. * Effectively interacts with Production, Engineering, and Supply Chain teams to maintain product supply and introduction of new products. * Works directly with suppliers to ensure compliance of supplied materials. * Works directly with customers to support quality requirements. * Works with purchasing staff to establish quality requirements for external suppliers. * Develops policies and procedures to ensure quality product. * Writes technical and management systems reports. * Brings together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures. * Manages and improves the Companys quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods. * Sets Quality compliance objectives and ensures that targets are achieved. * Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods. * Facilitates analysis and coordinates activities related to process/system improvement projects. * Determines staffing requirements to meet quality and delivery expectations. * Maintains operations data and prepares productivity/quality reports for management. * Directs and coordinates the activities of team engaged in quality functions including inspection, analysis and training. * Makes final determinations or dispositions related to non-conforming materials. * Monitors indicators related to ensuring employees conform to production or processing standards. * Keep up to date with industry trends by attending conferences and training courses. QUALIFICATIONS / EDUCATION * Bachelors Degree in Mechanical or Electrical Engineering (or similar) required. * 5 years of progressive experience in Quality or similar role. * Lean Six Sigma Black belt is a plus * Must have excellent interpersonal skills and ability to communicate with peers and internal and external customers. * Strong problem solving skills * Strong change management skills * Knowledge of MS Windows, Word, Spreadsheet and project applications is required. * Ability to travel * English is a must _____________________________________________________________________________________ J-18808-Ljbffr