Overview Labor and Employee Relations Manager, EXR - Employee Experience and Technology role at Amazon. This role can be performed in Italy in Rome, Pescara, or Ancona. This is a full-time position that reports to the Under the Roof Senior Employee Relations Manager, within the EU Employee Experience and Relations Team (EXR). The role works across multiple business lines including First Mile, Middle Mile, Last Mile, Amazon Fresh, and XL supply chain in a specific geographic region. Travel up to 50% within Italy and beyond on occasion, sometimes with little notice. Responsibilities Lead and embody the EXR philosophy to build positive, long-term relationships with employee representatives in-country, ensure compliance with country regulations, implement the strategy and agenda of industrial relations, attend information and consultation meetings, and manage relations with employees’ representation in alignment with internal stakeholders. Drive project management excellence through innovative, scalable solutions and standardized processes, implementing efficient tools and best practices to achieve business objectives while optimizing resource utilization and protecting a positive employee experience. Lead data-driven decision-making through analytical insights and compliance oversight, develop persuasive narratives, and ensure Labor and Employee Relations activities align with regulations. Perform regular site visits to maintain a positive workplace through engagement mechanisms, translating business needs into actionable plans and managing daily operations. Foster cross-functional collaboration with Ops, HR, Legal, Finance, PR, and Public Policy teams, delivering EXR solutions and crisis management through effective communication and stakeholder engagement across all organizational levels. Basic Qualifications Experience in employee relations, labour relations, or labour/employment Italian law Master’s Degree in Human Resources, Employment Law, Labour Relations or MBA Fluent in Italian and English (CEFR, C2) Preferred Qualifications Experience in distribution, logistics and/or transportation industries Analytical, flexible, and organizational skills Expertise in project management Demonstrated ability to navigate complex, international organizational structures Interpersonal and persuasive skills Ability to comprehend complex information and exercise sound judgment Ability to work in fast-paced, ambiguous environments Amazon is an equal opportunities employer. We value diversity in our workforce and make recruiting decisions based on experience and skills. For privacy details, please see the Privacy Notice. If you require workplace accommodations during the application process, visit the Amazon accommodations page. Company: Amazon Italia Transport Srl Job ID: A3083226 Seniority level Mid-Senior level Employment type Full-time Job function Human Resources and Information Technology Industries Software Development Referrals increase your chances of interviewing at Amazon. J-18808-Ljbffr