Company DescriptionBorgo San Felice Resort is a luxury destination nestled in the heart of the Chianti Classico region in Castelnuovo Berardenga, Italy.Renowned for its exceptional hospitality, the resort combines historic charm with modern comfort to offer an unforgettable guest experience.Surrounded by breathtaking vineyards and countryside, Borgo San Felice provides a serene setting with world-class accommodations, dining, and amenities.It is committed to excellence and creates a welcoming atmosphere for both guests and team members.Role DescriptionThis is a full-time on-site role for an Assistente Governante at Borgo San Felice Resort, located in Castelnuovo Berardenga.The Assistente Governante will support the housekeeping department by overseeing daily operations, coordinating tasks, and ensuring high standards of cleanliness and organization.Responsibilities include supervising laundry operations, training and guiding staff, maintaining outstanding customer service, and assisting in the seamless functioning of the housekeeping team to enhance the guest experience.QualificationsProficiency in Laundry operations and attention to detail in maintaining cleanlinessStrong Communication and Customer Service skills to interact effectively with both guests and team membersExcellent Organization Skills for task coordination and efficient time managementExperience in Training and providing guidance to maintain team standardsAdaptability and a proactive approach to problem-solvingRelevant experience in housekeeping roles, preferably in a luxury hospitality settingAvailability to work on-site in Castelnuovo BerardengaBasic understanding of Italian and/or English languages is advantageous