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French Luxury Fashion house for its F&B division, is looking for Beauty Expert.
Role will be based in Rinascente Duomo, ideal candidate must have beautician diploma.
Responsibilities:
1. Embodies the allure as a fragrance & beauty brand ambassador, able to communicate the House’s beauty aesthetic and share a deep knowledge of the history and codes of the brand portfolio.
2. Welcomes clients and guides them through an exceptional journey within the Boutique.
3. Offers an ultimate, warm, and customized experience to each client.
4. Nurtures our clients' dreams and desires for the brand, combining storytelling with a solid knowledge of the Brand, its heritage, modernity, and know-how.
5. Familiar with the brand's digital strategy and market trends, actively contributing to a seamless omnichannel experience.
6. Responsible for developing the client file and fostering client loyalty to extend the brand experience beyond the visit.
7. Performs make-up flashes and fragrance animations with clients.
8. Ensures proper maintenance of the Boutique according to established rules.
9. Contributes to business growth by generating sales and improving operational efficiency.
10. Participates in morning briefings, providing feedback and suggestions.
11. Supports operational activities in the back-office.
12. Helps develop the business by reaching sales objectives, leveraging products, services, and data for client recruitment and retention.
13. Knows procedures to ensure smooth Boutique operations.
14. Prepares qualitative reports for the Boutique Manager.
15. Manages client information collection for excellent clienteling.
16. Shares best practices, demonstrates dynamism, and contributes to team knowledge and skills.
17. Collaborates strongly with the team.
Profile:
* Must have a beautician diploma.
* Excellent knowledge of the perfume and beauty sector.
* Excellent interpersonal skills and proactive attitude.
* Listening skills and empathy.
* Problem-solving skills and adaptability to challenges and changes.
* Energy, motivation, and enthusiasm.
* Ability to engage and inspire through storytelling.
* Strong team spirit and collaborative mindset.
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