The Head of Contract & Trade Sales is responsible for defining, developing, and leading Artemest’s global Contract business, positioning the brand as a reference partner for high-end hospitality, residential, and retail projects worldwide. This role combines strategic leadership, commercial development, and project execution, ensuring Artemest’s artisanal excellence, customization capabilities, and curated network of makers are translated into scalable, profitable contract solutions aligned with luxury market standards. Key Responsibilities
Strategy & Business Development
Identify and develop opportunities in hospitality, luxury residential, yachting, retail, offices, and public spaces. Build Artemest’s presence among architects, interior designers, developers, hospitality operators, procurement companies, and project managers. Establish Artemest as a preferred contract partner for multi-category projects. Commercial Leadership
Lead business development activities for the team. Lead negotiations for large-scale and high-value contract projects, including pricing, margins, timelines, and contractual terms. Define commercial policies, discount structures, and profitability targets for the Contract channel. Manage key global accounts and strategic partnerships.
Collaborate with Sales, Marketing, and Marketplace teams to integrate contract opportunities into Artemest’s ecosystem. Team & Structure Development
Lead the Contract team (sales, account management, project management, design). Collaborate closely with Artemest International Sales Teams (NY, Miami, London, Dubai) to evaluate opportunities and secure project development standards Define processes, tools, and KPIs to support scalable growth. Foster a culture of excellence, accountability, and collaboration. Project & Operational Oversight
Oversee the full contract project lifecycle: from brief analysis and feasibility to production coordination, delivery, and installation. Coordinate internal teams and external partners (artisans, manufacturers, logistics providers). Ensure compliance with technical, regulatory, and quality standards required in international contract projects. Monitor timelines, budgets, risks, and client satisfaction. Product & Customization Leadership
Work closely with artisans and manufacturers to scale bespoke solutions while maintaining artisanal quality. Translate client and market needs into product and service enhancements. Job Details
Location: Milan (with international travel) Reports to: CEO Function: Contract & Project Business
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