Why Uniti
Aumenti le sue possibilità di ottenere un colloquio leggendo la seguente panoramica di questo ruolo prima di candidarsi.
Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property, every day, across every vertical. The surface looks different across office, multifamily, senior living, self-storage, affordable housing, student housing, coworking, hospitality. The work underneath is the same.
Today that work is stuck in tickets, phone queues, and a dozen disconnected tools. Real estate has been waiting for an execution layer.
Uniti is building it — the system of action for real estate. AI agents for every front- and back-office workflow, operating across voice, email, SMS, WhatsApp, and chat. One horizontal layer, every vertical. Work gets done faster, around the clock. The humans on our customers' teams get to focus on the parts of the job that actually need them.
On the back of 6x YoY growth, we raised our Series A and are tripling headcount this year. As our Customer Success Manager for self‑storage you own the operator relationships that make every renewal a foregone conclusion, and the conversation that turns one agent family into three.
About the role
As a Customer Success Manager at Uniti, you'll own our self‑storage customer relationships from the moment they go live through renewal and expansion. You'll partner with Sales, Implementation, Product, and Engineering to make every operator successful with their first agent — and walk them into the next one. This role exists because our self‑storage book is growing faster than any other vertical, and the operators we keep and grow this year are the ones who fund the move into multifamily and student housing next.
What you'll own
Own the post‑sale r