We are now aiming to strengthen our activities in Italy and are searching for a Technical Support Specialist (m/f/d), reporting to the PA & Technical Marketing Manager, who will support market opportunities and respond effectively with the right solutions to various stakeholders. Responsibilities Provide back-office technical support to clients and the sales organization. Assist the Technical Specification staff with their daily field prescription activities. Send spontaneous emails to the 'specifiers' database. Support marketing in drafting technical documentation (product & certificates benchmarks) and other product lists (calculation software, etc.). Gather market feedback to identify needs for new solutions to meet client expectations and requests. What we look for: Bachelor’s degree in civil engineering or architecture. Proven technical support experience (minimum 2 years). Ability to identify and define technical requirements and develop optimal solutions. Experience in insulation solutions for construction is a plus. Knowledge of building physics (thermal insulation, acoustics, passive fire protection) is essential. Ability to handle multiple requests simultaneously, prioritizing effectively. Team player with good communication skills, attentive to customer needs. Organized, innovative, proactive, and relationship-oriented. Proficiency in English; additional languages are a plus. Good command of MS Office applications (Word, Excel, PowerPoint, Outlook). What we offer: A full-time, permanent position in S.Raffaele Cimena (Torino), Italy, within a growing international organization that values sustainability. You will have an exciting, challenging role in a diverse, autonomous, and intercultural environment. Knauf Insulation encourages ideas and continuous improvement, allowing you to propose your perspectives and take initiatives. Along with a competitive salary, we offer numerous fringe benefits and a family-like atmosphere in an international company that upholds the values of Menschlichkeit, Partnership, Commitment, and Entrepreneurship. About Knauf Insulation Knauf Insulation products save energy, reduce emissions, and ensure buildings are environmentally friendly and safe for occupants. With over 40 years of experience, nearly 6,000 employees across more than 40 countries, and 29 manufacturing sites in 15 countries, we are a leading company in the insulation industry. Part of the Knauf Group, which employs about 40,000 people worldwide with over 300 factories and sales exceeding 12.5 billion Euros. The Knauf Group was founded in 1932, is family-owned, and driven by values of Humanity, Partnership, Commitment, and Entrepreneurship. Our Belgian site in Visé hosts Europe's largest Glass Mineral Wool Plant and serves as the Knauf Insulation Head Office, focusing on sustainability, energy efficiency, and waste reduction. We are committed to climate change solutions and leading the insulation industry. In 2020, we launched our sustainability strategy For A Better World, targeting four key goals: Put People First, Achieve Zero Carbon, Deliver a Circular Economy, and Create Better Buildings, with mid-term targets set for 2025. J-18808-Ljbffr