PSocial network you want to login/join with: /ppSpoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is shaped by four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset. /ppbAbout the role /b /ppThe bCustomer Success Specialist /b will be the main point of contact for our clients, guiding them through the adoption of our platform and supporting their business goals. This role involves direct engagement with companies to ensure the effective use of Spoki and the achievement of measurable results. /ppbKey Responsibilities /b /pulliManage client relationships, acting as their trusted advisor /liliSuggest marketing strategies to support business growth /liliGain a deep understanding of the Spoki platform and provide dedicated assistance /liliCollaborate with sales and development teams to deliver tailored solutions /liliCollect client feedback and contribute to continuous product improvement /li /ulpbThe ideal candidate will have /b /pulliKnowledge of digital marketing /liliMotivation and passion to grow in an innovative environment /liliStrong problem-solving skills and collaborative mindset /li /ulpbWhat We Offer /b /pulliFull-time fixed-term contract with the possibility of permanent employment (CCNL Commercio – Confcommercio) /liliSalary range: €21,000 – €25,000 gross per year, based on experience /liliCompany laptop /liliStock options after one year of employment /liliOn-site work in San Vito dei Normanni (Brindisi) in a young and collaborative environment /liliProfessional growth opportunities in an international context /li /ulpbHiring Process /b /pulliInvitation by email to an initial interview /liliTechnical interview with the relevant team /li /ul #J-18808-Ljbffr