Sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our "About Us" presentation.
We’re looking for a Senior Operations Supervisor to join our Operations team in Milan and support us in optimising and simplifying road freight in Italy and across Europe.
As Senior Operations Supervisor, you’ll manage teams responsible for executing domestic and international transports and will be responsible for the department strategy, playing a leadership role in achieving the company's objectives.
You’ll collaborate closely with the Country Manager, the Director of Commercial, and the Procurement department to manage existing customers and activate new ones, ensuring the best transport service and quality.
IN THIS ROLE YOU WILL :
1. Manage your teams to ensure FTL transports coverage for available freight using internal tools, external capacity resources, and sales techniques;
2. Improve relationships with Key Suppliers and support Procurement in tender and contract evaluation;
3. Set and review KPIs and targets for the teams, ensuring alignment with company-wide goals;
4. Support the yearly budget definition and provide periodic reports and analysis to Management;
5. Organise meetings to present strategy results to management, translating directives into objectives and actions;
6. Supervise daily transport execution and handle inquiries from carriers and customers;
7. Work with carriers and customers to implement projects, solve complex challenges, and proactively identify opportunities and solutions;
PREFERABLY YOU ARE :
1. Confident in using data to analyze and track key metrics;
2. 5+ years of experience in Road Freight, focusing on Full Truck Load transport, preferably with Freight Forwarding and Brokerage experience;
3. 3+ years of people management experience with at least 3 direct reports;
4. Updated on freight forwarding market dynamics;
5. Experience managing framework agreements with suppliers;
6. A great problem solver with an entrepreneurial mindset;
7. Knowledgeable in validating business opportunities (feasibility and sustainability);
8. Fluent in Italian (native level) and proficient in English.
WHAT YOU CAN EXPECT :
* Learning and development opportunities on the job and through conversations with your manager;
* When in office: unlimited snacks, drinks, and fruits;
* Welfare program and Ticket Restaurant.
sennder Italia is a Joint Venture between sennder GmbH and Poste Italiane. Our company combines the innovative spirit of sennder GmbH, focused on technology and digitalisation, with the expertise and extensive distribution network of Poste Italiane.
Please send your application in English and help us reduce unconscious bias by omitting your picture, age, address, and other unnecessary information from your CV. We only want to know the merits that make you a great fit for this role.
If you have questions or need assistance, please reach out to us.
J-18808-Ljbffr
#J-18808-Ljbffr