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Join to apply for the Senior Client Consultant role at dentsu
Dentsu is one of the largest marketing and advertising groups, providing a full suite of creative, data, technology and media services to its global clients in 145 countries. We empower the world’s leading brands to create better creative and customer experiences with a focus on digital and creative transformation. We are champions for innovative marketing success across a diverse portfolio of fortune 100 companies, leading organisations and clients across key iconic brands advertising globally to maximise the value of our customer portfolios to drive hyper-personalised marketing and creative strategies.
Our combined strengths in creative excellence, customer digital transformation, media and enterprise marketing technology drives our competitive advantage. This includes a wide range of services to clients across media, advertising creative, PR, television format production, sports stadium adverting, talent and influencer engagement, app and website development, game development, programmatic advertising, IT consultancy, and data products, analytics and insights.
At dentsu we're looking for a Senior Client Consultant, in Milan.
The purpose of this role is provide support and assistance in managing client plans and day-to-day activities while collaborating with colleagues.
Key Responsibilities
* Strategic Project Leadership: Independently lead the planning, execution, and delivery of complex marketing projects, ensuring alignment with client objectives, timelines, and budgets.
* Client Relationship Management: Build and maintain strong, trust-based relationships with high-profile clients, acting as a strategic partner and primary point of contact.
* Market & Competitor Intelligence: Stay constantly updated on market trends and competitive landscapes within the FMCG sector, delivering valuable insights to inform client strategies.
* Cross-functional Coordination: Collaborate effectively with internal teams and external partners to ensure seamless execution and consistently high-quality outputs.
* Client Service Excellence: Ensure all client needs are addressed proactively, efficiently, and with a focus on innovation and value, maintaining exceptional service standards.
Requirements
* Minimum of 5 years’ experience in international agencies, with proven expertise in managing FMCG clients.
* Deep knowledge of digital marketing and hands-on experience with major advertising platforms: Google Ads, Meta Ads Manager, TikTok Business Manager, Programmatic DSPs, Sponsored Ads.
* Strong interpersonal and communication skills, with the ability to engage and influence senior stakeholders using the appropriate tone and strategic approach.
* Fluent English, both written and spoken.
* Excellent organizational skills, problem-solving mindset, and the ability to manage projects autonomously and proactively.
* Strong teamwork and interpersonal skills, with the ability to collaborate effectively across departments and build positive working relationships.
* Positive, collaborative attitude with a strong commitment to team success and client satisfaction.
These are some of the things we offer:
* Hybrid Working: Enjoy the flexibility to balance your work and personal life effectively
* Health and Wellness: Additional days-off on top of holidays (wellness days, volunteer days)
* Company perks: large and comfortable spaces to relax, free coffee until 11 a.m., dentsu bistrot, Benefit Hub, Dog policy – your pet is welcome!
* Professional Growth: dentsu University, access to ongoing training and development opportunities to enhance your skills and advance your career.
If you believe you match these skills, please apply! We look forward to meeting you!
Additional Information
Employees from diverse or underrepresented backgrounds encouraged to apply. Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Advertising
* Industries
Advertising Services
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