PHays Italy, part of the multinational Hays group, a company listed on the London Stock Exchange, which offers consulting services in the Information Technology sector with the aim of contributing to the success and technological progress of individuals and companies, is looking for a /ppbr/ppstrongCustomer Service /strongstrong Data Entry /strong(ucontract offer /u: strong1 year /strong fixed-term) /ppbr/ppto join a team who will collaborate with a strongleading financial institution /strong. The project focuses on providing strongeducational financing solutions /strong to stronguniversity students /strong stronghigher education centers /strong, both in strongItaly /strong stronginternationally /strong. The role involves strongmanaging administrative processes /strong, handling stronguser communications /strong, strongstakeholders /strong’ relationships ensuring strongaccurate documentation flow /strong to guarantee a high-quality service experience /ppbr/ppstrongKey Responsibilities /strong /pulliAccurately strongmanage /strong strongprocess data /strong within stronginternal /strong systems, ensuring strongcompliance /strong with strongestablished procedures /strong /liliOrganize monitor strongemail communications /strong with users, maintaining strongclarity /strong strongprofessionalism /strong /liliManage strongrelationships /strong with strongstakeholders /strong /liliHandle strongphone interactions /strong for specific cases requiring direct support /liliVerify stronguploaded documentation /strong strongtrack /strong the strongprogress /strong of strongapplications /strong /liliCollaborate with stronginternal team members /strong to stronggather information /strong provide strongtimely responses /strong according to stronginternal policies /strong /liliMaintain strongrelationships /strong with stronguniversities /strong stronghigher education institutions /strong for strongdocumentation /strong strongmonitoring /strong strongprocess alignment /strong /liliContribute to the strongoverall efficiency /strong strongquality /strong of strongadministrative operations /strong /li /ulpbr/ppstrongRequirements /strong /pulliPrevious strongexperience /strong in strongemdata entry /em /strong or strongemcustomer service /em /strong / strongemcustomer care /em /strong /liliStrong organizational skills attention to detail /lilistrongExcellent communication /strong abilities a strongprofessional approach /strong /liliFluency in strongEnglish /strong; for non-native candidates, strong proficiency in Italian is required /liliFamiliarity with strongdocument management /strong in administrative, HR, or educational contexts is a plus /li /ulpbr/ppstrongLocation /strong: hybrid in strongMilan /strong– 2/5 days on-site /ppbr/ppstrongFreelancers /strong are highly welcomed too /ppbr/ppCandidates of strongany gender identity /strong, after reviewing the mandatory privacy notice available at are kindly requested to submit their CV in strongPDF /strongformat, quoting the reference number (Ref. strong--- /strong). Hays Solutions S.r.l. Sole Shareholder Company. Subject to the management and coordination of Hays Plc. /p