OverviewJob ID: 10380042 | Services LLCAmazon Process Assistant (Full-time)Rural Super Rural (RSR) is an organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area.
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Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team.
Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.ResponsibilitiesTrack and report ATS/labor hoursOccasionally assist with production duties, train associates and verify SOP (standard operating procedure) complianceEnsure successful area performance through tracking and reporting metricsIndependently assess all aspects of associate work performance and provide timely and detailed feedbackParticipate in Operational Excellence initiativesMaintain a full understanding of workflow and daily production goalsReview and update SOPs as requiredEnsure work areas remain clean and are properly equippedIdentify and address safety hazards within the work area, and participate in safety initiativesCoach associates on ways to work safely at all timesEnsure all job injuries are reported timely in accordance with established policies and proceduresProvide vacation coverage for Area ManagersBasic Qualifications1+ years of Microsoft Office products and applications experienceHigh school or equivalentWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysCan lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachWork 40 hours/week, and overtime as requiredPreferred QualificationsAssociate’s or Bachelor’s Degree, and/or prior Amazon experienceAwareness and willingness to use OPEX tools and techniquesDemonstrates problem solving and analytical skillsAbility to communicate effectively (written and verbal) across various levels of an organizationHistory of meeting/exceeding departmental goalsExperience leading teamsCapable of providing direction to team members using independent judgmentOrganization and time management skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select.
As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses.
Final pay will be based on factors including shift selection and location. xjrgpwk
Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
Learn more about our benefits at J-18808-Ljbffr