Your role and responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem‑solving issue‑ / hypothesis‑based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.
* Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency.
* Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day‑two operations.
Required education
High School Diploma/GED
Required technical and professional expertise
* General IT Basics: Basic understanding of how computers and operating systems work; familiarity with files, folders and simple commands; basic networking awareness (what a network is, why it is used).
* Mainframe / IBM Z Awareness: Basic awareness of what a mainframe is and what it is used for.
* Operating System Basics: Ability, basic understanding of users, permissions and system access; willingness to learn z/OS concepts and tools.
* Programming and Logic Fundamentals: exposure to at least one programming or scripting language (e.g. COBOL, Java, Python, or similar — even at school level).
* Data and Databases – Basic Level: Understanding that data is stored and processed by systems; basic knowledge of tables or records; awareness of SQL or databases is a plus, not required.
* Linux and Open Systems – Introductory: Basic familiarity with Linux or command‑line environments; understanding that different operating systems exist; curiosity about Linux on IBM Z.
* Support and Operations Mindset: Ability to follow procedures and step‑by‑step instructions; attention to detail and accuracy; understanding the importance of system stability and reliability.
IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
State / Province
Country
Italy
Work arrangement
Hybrid
Area of work
Consulting
Employment type
Regular
Position type
Entry Level
Up to 20% or 1 day a week
Company
Shift
General (daytime)
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