Job Description
Join Costa in Genoa as IT Manager – Shore Factory Lead and drive excellence in optimizing customer experience and process efficiency within our Shore Factory. You'll be a key player in designing the roadmap for our IT systems, ensuring we stay ahead of the curve.
Live your ambition. Lead with impact
You'll be a vital part of our Shore Factory, where your impact will be felt across the business. Here's a glimpse of your key responsibilities:
Designing the Roadmap
You'll partner with various business lines to identify, design, and implement cutting‑edge IT solutions, focusing on enhancing customer satisfaction and operational efficiency.
Software Innovation
Your role involves designing software solutions aligned with the latest technology trends, ensuring our systems remain state‑of‑the‑art.
Team Coordination
You will coordinate our application delivery team, allocating resources efficiently based on company priorities, and manage vendors involved in the process.
Facilitating Collaboration
Your skills will be instrumental in fostering collaboration among team members, ensuring a harmonious and productive work environment.
What Makes You Unique
* Strong experience (at least 5 years) in implementing technology programs for global companies.
* A Bachelor's Degree (Master's preferred) in STEM or Information Technology.
* Proven track record as an Applications Delivery Manager, with a solid understanding of various methodologies.
* Proficiency in business analysis and data management.
* Extensive knowledge of cloud‑based applications delivery.
* Exceptional ability to engage resources both within and outside the organization.
What We Offer
Your Journey with Us
At Costa, we make your onboarding experience smooth and welcoming, with flexible smart working policy.
Benefits That Matter
Enjoy daily meal vouchers, exclusive discounts, and access to our Wellbeing@Costa platform for sports, travel, and cultural perks. We also provide free medical insurance and additional welfare benefits for you and your family.
Lifestyle & Family Care
Celebrate life’s milestones with special gifts, enjoy discounts on cruises and onboard services, and benefit from convenient solutions like Amazon Hub Lockers in our offices.
Growth & Engagement
We invest in your development through tailored learning programs, volunteering opportunities, and wellbeing initiatives. Our loyalty program and community events make Costa not just a workplace but a place to belong.
Your Employment
Open‑term, full‑time, hybrid.
Who We Are
Our community is a diverse, global network, where collaboration and cultural exchange thrive. We strive to bring happiness and create unforgettable experiences for our guests.
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