Your activities
* Ensures comprehensive management of the pre-sales process for assigned customers, providing technical and commercial support in accordance with the policies and strategies defined by the sales management
* Internal point of reference for the sales network and is responsible for preparing offers, managing communications with customers and supporting customer service activities
* Provides remote assistance to customers on technical and commercial aspects in line with team strategies. Drafts commercial offers in accordance with company policy and external sales representatives’ instructions. Supports customers and colleagues in the pre-sales, product selection, technical alignment and order management phases
* Constantly update customer data in D365 CE and D365 F&O. Monitor offers and carry out follow-ups tracked in CRM. Support the order process in case of misalignments with offers
* Collaborates with Sales Application Specialist e Segment Sales Manager on technical aspects, pricing, discounts and margins. Maintains constant contact with WIKA production units, optimising the procurement phase. Ensures a high standard of communication and customer satisfaction
* Reduces opportunity development time through proactive communication with active and potential customers. Investigates and resolves customer requests and issues, ensuring complete satisfaction. Contributes to the success rate of offers, profitability and sub-regional turnover
* Supports the Customer Service Team Leader in creating reports and monitoring data related to offers. Verifies and maintains alignment of critical data (e.g., offer deadlines, competitors). Records reasons for acquiring or losing orders
* Qualify the potential of new customers to fuel the sales pipeline
Your profile
* Technical / Scientific diploma or Technical / Scientific bachelor degree and 2+ years of experience
* English (written and oral) B2 level as a minimum
* Aptitude for technical discussions and understanding of product features
* Interested in frequent interactions with customers, business partners and colleagues
* Written and verbal communication skills, able to effectively transfer and interpret written and oral requests and requirements
* Instrumentation’s knowledge
* 2⁄3 years of experience in the same job position
Benefits:
* Work-life integration
* Mobile working
* Flexible working hours
* Pension scheme
* Good development opportunities
* Employee discounts
* Attractive remuneration system
* Health initiatives
The WIKA Group is among the world leaders in measurement technology with its products and services. With excellent sensing solutions, we enable safe, efficient and sustainable processes. And this for more than 75 years. More than 11,000 employees are currently committed towards this end.
Together we meet the megatrends of demographic change, digitalisation and sustainability. This brings with it challenges, and many opportunities. Innovation and growth arise from new perspectives and ideas. What are yours? Join us on the way to a better future.
Apply now