Overview
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We are seeking an experienced IT Operations Engineer to oversee IT infrastructure and operational activities within a GxP-regulated pharmaceutical environment. This is a hands‐on, high‐visibility role requiring strong operational leadership, stakeholder management, and compliance experience within regulated pharma environments.
Location
L'Aquila, Italy
Role Type
Long‐term engagement
Working schedule
5 days/week during standard business hours (out‐of‐hours availability required for urgent P1/P2 incidents)
Language Requirements
Fluent Italian and English (written and spoken)
Key Responsibilities
* Operational Leadership – Serve as the primary on‐site IT operations lead, coordinate daily activities across infrastructure, systems, laboratories, and industrial IT environments, and act as escalation point.
* Change & Release Management – Oversee change management processes for GxP‐regulated systems, participate in CAB activities, and ensure validation, testing, and documentation procedures.
* Incident & Service Management – Manage operational incidents including P1/P2 critical events, coordinate troubleshooting, escalation, vendor engagement, and resolution; provide out‐of‐hours support.
* Compliance & Quality – Maintain compliance with pharmaceutical and regulatory requirements, support audit readiness and inspections, maintain GxP asset inventories and configuration records, support validation lifecycle activities.
* Asset & Infrastructure Oversight – Maintain oversight of IT‐managed laboratory and industrial equipment, asset lifecycle tracking, configuration management, patching and maintenance; support continuity and service stability.
Experience & Requirements
* Experience working in regulated pharmaceutical or life‐sciences environments, familiarity with EU GMP, FDA 21 CFR Part 11, GAMP 5, QMS, CSV.
* Proven background in site‐level IT operations, infrastructure management, or service delivery leadership.
* Experience supporting regulatory audits and inspections.
* Strong stakeholder engagement and communication skills.
* Ability to coordinate across technical, operational, and quality teams.
* Experience managing critical incidents and escalations.
* Full‐time on‐site presence during business hours and availability for P1/P2 incidents outside standard hours. xrdztoy
* Reachable within 30 minutes for critical operational escalations and participation in planned maintenance, audits, and major operational activities outside standard hours.
Benefits
Not specified