A leading global shipping firm seeks a CRM Business Analyst to manage the Dynamics 365 Customer Service solution. This role involves working with stakeholders to gather requirements, collaborating with various teams to ensure solutions meet business needs, and contributing to the product vision. Ideal candidates should have experience with Microsoft Dynamics 365, excellent communication skills, and be adaptable to changing priorities. The position offers full-time employment, a supportive team environment, and various employee benefits. #J-18808-Ljbffr