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(Senior) Customer Success Manager Italy, Pisa
Client:
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
3147576622643675136337138
Job Views:
2
Posted:
26.05.2025
Expiry Date:
10.07.2025
Job Description:
Your mission
* You are responsible for our Italian customers and handle all communication.
* You introduce innovative payment processes for car dealer groups and other industries.
* You are responsible for training operational managers (remotely/on-site) on product usage.
* You identify potential stumbling blocks in the onboarding project and work with customers and colleagues to eliminate them.
* You oversee upgrades of our solution for existing clients.
* Through close customer contact, you contribute to improving our product and processes.
Your profile
* You have at least 5 years of experience in digital (multi) project management, with proven successful projects.
* You work in a structured and meticulous manner, even under stress, managing multiple tasks effectively.
* You communicate clearly and confidently at C-level, even in tense situations.
* You are willing to travel to customer sites.
* You are native or bilingual in Italian, proficient in business English, and eager to work in a fast-paced environment.
* Experience in the automotive or software sectors is a plus but not mandatory.
Why us?
* Join one of Europe's most exciting FinTech scale-ups.
* Benefit from extensive training and development opportunities to enhance your skills.
* Enjoy an open, transparent corporate culture where your ideas are valued.
* Possibility of remote work.
* Participate in monthly team events focused on team spirit and fun.
About Us
We, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, with bezahl.de, we offer the first all-in-one digital payment management platform tailored for automotive trade, optimizing internal payment processes and enabling fully digital, multi-method payment solutions for car dealerships.
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