Functieomschrijving Randstad Italia,Inhouse division, is looking for several figures for an important client company such as Business Customer Operations Manager per Vimodrone. Responsabilit Proven and solid experience in a similar role, preferably within the Automotive sector, or previous experience in managing operational teams Strong leadership skills, with the ability to effectively lead, manage and motivate teams towards the achievement of given results Excellent coordination, organizational and planning skills Strong analytical skills, problem-solving abilities and capability to understand customer needs Excellent command of the English language, both written and spoken Functie-eisen Responsible for the assigned budget, ensuring the achievement of defined economic objectives Interfaces with internal and external stakeholders to improve processes and deliver solutions increasingly focused on customer satisfaction Carries out coaching activities for team members Ensures the correct implementation and continuous improvement of Customer Care processes Defines new customer caring activities in collaboration with the relevant departments to meet emerging needs La ricerca è rivolta ai candidati ambosessi (L.903/77). Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.randstad.it/privacy/) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR). vetrinabakeca