Belmond is seeking a Cost Controller -Seasonal- for the Venice Simplon-Orient-Express, the legendary train that transports guests to the Golden Age on captivating journeys across Europe. This is an exciting opportunity for a dynamic talent with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. Based in Marghera (Venice, Italy), the ideal candidate will embrace and deliver the Vision of Belmond, assist with efficient operations, and strive towards Belmond's brand strategy of being the number one luxury travel experience in the world.About The RoleThe Cost Controller is responsible for ensuring financial accuracy and efficiency across various revenue, cost, and inventory operations. This role supports multiple departments by auditing income, analyzing costs, maintaining financial documentation, and assisting with IT and e-commerce operations.MAIN DUTIES AND RESPONSIBILITIES
Match bank transactions with sales from Manava system and cash reportsProcess and post Sales Journal accurately into the General LedgerAnalyze offers, packages, and sold items; prepare related journal entriesRegularly reconcile accounts including gratuities, receivables, credit cards, and bank balancesVerify tips from electronic payments and register tip data in WorkdayPrepare monthly summary reports and calculate sales commissionsConduct beverage inventory checks using PAR STOCK and Manava POS data; maintain accurate inventory records in WorkdayMaintain pre- and post-trip documentation per company policiesSupport on-board teams with IT setup and troubleshooting during operationsManage mail order process, assist customers, coordinate with warehouse, and track shipmentsHandle on-board payment refunds with accuracy and customer focusCollaborate with departments to improve operational efficiency and enhance reporting tools and processes
About BelmondBelmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil's Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.Requirements
1 - 2 years relevant experience within a similar roleExperience within the luxury hospitality industry - advantageousRelevant management or field/industry related diploma or degreeBasics of accounting and financial managementKnowledge to draft and control budgetsGood administration skills and organisational skillsAttitude for data collection, analysis and reportingDemonstrated ability to be innovative and creativeGood communication skills in Italian and English - written and verbal. Any other language advantageousTime management skillsWorking knowledge of MS OfficeComputer literacy skillsDemonstrable aptitude in decision-making and problem-solvingA high level of professionalism and confidentiality/discretionProfessional and pleasant dispositionHigh level of integrity and trustworthinessAbility to use initiative and be proactiveSelf-motivated and results driven approachMethodical and accurate work practice essentialAttitude for data collection, analysis and reportingEuropean or Swiss passport holder
BenefitsBELMOND AND YOUWhen you join Belmond, you become part of a global family. We ask you to embrace our Belmond behaviours, follow our directives and reflect the ethos of our group. In return, we ensure our employees enjoy just as many memorable moments as our guests. Benefits include the Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages. More importantly, we support you in your career. We make a point of investing in your development and wellbeing to help you reach your full potential.#J-18808-Ljbffr