Customer Support Advisor | On-siteVuole candidarsi? Legga tutte le informazioni su questa posizione qui sotto, poi prema il pulsante per candidarsi.Your language skills can open the door to an international career.We are looking for Slovenian- and Croatian-speaking professionals who want to work in a structured, people-focused role within a global lifestyle brand. Based on-site in Sofia, you will support adult customers across multiple channels, delivering clear, compliant, and high-quality service in a fast-evolving environment.This role goes beyond answering questions — you will become a trusted point of contact, guiding customers through products, services, and digital tools while maintaining the highest service and compliance standards.-Role OverviewLocation: Sofia, Bulgaria (on-site)Languages required:Slovenian or Croatian (C2 / native)English (B2+)Employment type: Full-timeWorking hours:Rotational shifts (no night shifts included)-What You Will Be Responsible ForSupporting customers via phone, chat, and emailAssisting with orders, account questions, product setup, and troubleshootingEnsuring age verification and regulatory compliance in every interactionProviding accurate, calm, and professional guidanceRecording interactions and following internal quality processesCollaborating with internal teams when escalation is required-What You Will ReceiveAttractive salary package with 14 annual salariesPrivate health insurance and additional benefitsPaid training and a well-structured onboarding programA modern office environment in SofiaA truly multicultural team and supportive leadershipLong-term career development opportunitieswithin customer experience and operations-Who Were Looking ForNative or near-native Slovenian or CroatianspeakerConfident Englishcommunication skillsCustomer-oriented mindset with strong problem-solving abilitiesComfortable working with digital platforms and electronic devicesDetail-oriented, reliable, and professional approachWhy Sofia?Sofia offers a growing international business environment, affordable living, vibrant culture, and strong career opportunities — making it an excellent destination for professionals ready to take their next step abroad. xrdztoyInterested? Send your CV to: