OverviewIT support Specialist — Dispatch, on-site. Location: Latina LT, Città di Castello (PR), Padua, Napoli, Thiene. Type: Tempo parziale. Hours: 10-20 per week. Skills: Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking.ResponsibilitiesProvide first- and second-level support and resolve customer issues efficiently.Work with third-party vendors to remediate complex AV-related issues when required.Communicate clearly and promptly regarding issue status and resolution.Maintain accurate and up-to-date ticket records for all reported incidents.Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and authorized Cisco Jabber applications.Possess basic knowledge of macOS to support Apple PC users.Install, upgrade, support, and troubleshoot printers and computer hardware.Perform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment.Use diagnostic tools to identify and resolve network connectivity and workstation hardware/software issues.RequirementsMust hold a valid work permit in Italy.Proficiency in English & Italian language is mandatory.Several years of experience in a similar role are required.ApplyInterested candidates are requested to send their English CV, mentioning the position title in the subject line, along with their WhatsApp contact number, as soon as possible.Apply here: kaniz.fatema@bcic-swiss.comSalary: NegotiableKaniz FatemaTalent Acquisition Specialistkaniz.fatema@bcic-swiss.com
#J-18808-Ljbffr