Experteer Overview Di seguito troverà tutto ciò che deve sapere su questa opportunità e sui requisiti richiesti ai candidati. In this role you will drive Brioni's client experience for top customers across global stores. You will collaborate with multiple departments to implement data-driven projects that boost retention and grow high‐potential client engagement. You'll design dedicated client journeys and oversee in‐store events and partnerships, ensuring the highest level of service. This position blends strategic planning with hands‐on execution in a luxury, cross‐functional environment. Retribuzione / Benefits Support the Retail team in achieving client retention and uplift objectives Create action plans to identify opportunities and implement projects for growth Elevate the experience for top clients through targeted tools and initiatives Coordinate with Kering Signature customer service teams to ensure top‐tier service Lead and supervise customer service activities to grow Brioni's business Collaborate with Retail Directors, Stores and other departments to tailor client journeys Organize in‐store events and develop partnerships and collaborations Work with E‐commerce and Retail teams to align on service standards xivgfpx and processes Responsabilità Passion for Luxury and Fashion Well‐experienced in Retail dynamics Highly organized and efficient planning Proactive and adaptable in changing environments Team‐oriented with cross‐department collaboration English proficiency (additional languages a plus) MS Office proficiency (Excel and PowerPoint) #J-18808-Ljbffr