A luxury front office manager is required to lead a team of professionals in delivering high-quality services at a 5-star hotel in Italy. This role demands exceptional leadership skills, excellent communication abilities, and strong organizational techniques.
Key Responsibilities
* Manage front office operations with efficiency and attention to detail.
* Lead the team to achieve exceptional customer satisfaction through well-planned strategies.
* Collaborate with other departments to ensure seamless service delivery and meet the expectations of our guests.
* Maintain and control front office performance, adhering to international quality standards.
Requirements
* A minimum of 3 years of experience in a similar role, preferably in an international hospitality environment.
* Bachelor's degree in Hospitality Management or a related field is preferred.
* Fluent in Italian and English, with knowledge of additional languages considered an asset.
* Proficiency in hotel management software and Leading Quality Assurance (LQA) standards is essential.
What We Offer
We provide a competitive salary and benefits package, along with opportunities for career growth and development.
This role offers the chance to work with a leading recruitment agency specializing in hospitality and tourism jobs, dedicated to providing exceptional service and support to our clients and candidates.