Sr. Associate - Japanese Speaking, Global Solutions and Risk Compliance (GSRC)The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and developmentKey job responsibilitiesAs a Senior Compliance Associate, you will review product information against regulatory documentation to ensure compliance for Amazon listings. Using Amazon tools, you will classify products and address deviations from SOPs in collaboration with your manager and experts. You will prioritize tasks using reports to meet quality, productivity, and service targets. You may identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement. You will share expertise in knowledge-sharing sessions and mentor peers.Required Skills
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Proficient in Microsoft Excel (data manipulation, pivot tables, etc.Basic SQL knowledge for data queriesExperience with CRM toolsStrong attention to detail and data analysis skillsProblem-solving abilities with logical and creative approachesCommitment to research and data interpretation.
Basic Qualifications
Bachelor's degree holderProficiency in Microsoft Office Suite and related applicationsAdvanced English proficiency (B2 or equivalent) in both verbal and written communicationAdvanced Japanese proficiency (N2 or equivalent) in both verbal and written communication
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Strong knowledge of consumer product compliance processes and regulationsProven experience in regulatory compliance management, including working with government agencies2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assuranceAdvanced proficiency in Excel, including VBAExpertise in database querying (SQL)Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environmentsBackground in data analysis within quantitative fields, including the development of data and decision support systems
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