Responsibilities Support the overall daily management of operational duties, deputizing for the Operations Manager when required. Prioritize and continually improve safety at the delivery station. Supervise logistics assistants, coordinators and delivery associates to meet and exceed KPIs. Monitor coordinator and associate performance and coach them when needed; partner with supporting departments to improve logistics processes and operations; communicate with delivery service providers to set our expectations and raise quality of their deliverables. Interview candidates for associate roles. Brief and monitor the workload of all drivers and associates; maintain attention to detail; ensure administrative tasks are accurately and fully completed; measure and monitor workflows and daily metrics; assist the Operations Manager with tracking, trending and reporting on site performance. Help with training and mentoring new associates, ensuring they have the knowledge to carry out their tasks; follow up on and resolve any process-related issues as required. Be flexible to work in different shifts and to do overtime when needed. Together with the Operations Manager, sufficiently resource your function from a personal standpoint, including training needs, absence and performance management, coaching and continuous monitoring of department productivity. Basic Qualifications Experience managing teams Experience with planning, performance metrics, and process improvement Preferred Qualifications Experience in logistics Experience with data analysis Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Posted: October 9, 2025 (Updated 1 day ago) Posted: October 7, 2025 (Updated 4 days ago) Posted: April 30, 2025 (Updated 5 days ago) Posted: March 4, 2025 (Updated 6 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. J-18808-Ljbffr