OverviewProfessional Solutions, an Adecco Group company, is looking for two highly qualified and motivated professionals to join our client's team. This is a fantastic opportunity to work in the automotive industry and contribute to the success of a leading company.Role SummaryThe Warranty Auditor is responsible for reviewing, verifying, and auditing warranty claims submitted by dealership departments to ensure compliance with warranty policies and internal guidelines.Key Responsibilities
Audit warranty repair orders and claims to ensure accuracy and completenessVerify proper documentation including technician notes, diagnostic results, parts usage, and labor timesEnsure compliance with manufacturer warranty policies and proceduresIdentify discrepancies, errors, or potential fraudulent claims
Qualifications
High school diploma or equivalent (bachelor's degree in Business, Automotive Management, Engineering, or related field degree preferred)2+ years of experience in warranty administration, audit, or dealership aftersales operationsStrong knowledge of manufacturer warranty guidelinesStrong analytical and detail-oriented skillsExcellent communication and organizational skillsAbility to work independently and meet deadlinesExperience working within multi-country or regional structures preferredFluency in English required; additional European languages are an advantage
Preferred Skills
Experience with automotive warranty auditingUnderstanding of automotive repair operationsProficiency in Microsoft Excel and reporting toolsStrong problem-solving ability
Working Conditions
Hybrid work environment combining office-based (Turin) and remote workPreferred region: Lombardia, PiemonteFrequent travel required across various European countries to conduct on-site audits and dealership assessmentsRegular collaboration with dealership service departments and management teamsStandard business hours with flexibility required to accommodate travel schedules and audit timelinesOccasional extended hours during peak audit periods or project deadlines
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