About the RoleThe Front Desk Intern will gain hands-on experience in hotel operations, providing an excellent opportunity to develop customer service skills and learn front desk procedures in a dynamic hospitality environment.
Main ResponsibilitiesWelcome guests and manage check-in/check-out procedures, providing information about the hotel and local area;Answer phone calls and respond to inquiries professionally;Register guests and maintain accurate guest records;Respond to online reviews to ensure positive guest engagement;Coordinate with the housekeeping department to support smooth hotel operations.
RequirementsStrong communication and interpersonal skills;Customer-oriented attitude and attention to detail;Ability to work in a fast-paced and dynamic environment;Reliability, professionalism, and a positive attitude;Enthusiasm to learn and develop new skills.
We OfferHands-on experience in a professional hotel environment;Mentorship and training from experienced staff;Compensation for your work and dedication;Meals provided during work shifts;Opportunity to develop customer service and hospitality skills.