At UFP, our sales positions are the foundation of our business. In these roles, you'll gain a comprehensive understanding of the industry as you pursue a lucrative and rewarding career in sales. We foster a work hard, play hard culture, and believe our customer relationships are the key to our success. If you're passionate about working with customers, have an entrepreneurial spirit, and aren't afraid of hard work, apply now to become part of the UFP family. idX is currently hiring for an Account Executive (Project Manager) to join our Domestic Retail Runway. The Account Executive has overall responsibility for the successful execution of assigned accounts. This manager will typically be assigned larger, more complex customer accounts, as well as multiple accounts requiring junior level project management associates in support of successful execution. Responsibilities include customer coordination of design definition, value engineering, internal communication and coordination of manufacturing, delivery, installation, and ongoing customer service. The Account Executive will provide leadership, coordination, and staff management of all activities related to assigned projects while exercising every viable opportunity to procure additional business from assigned accounts. Travel : up to 20%, remote and traveling. Can live anywhere in the United States. Principle Duties and Responsibilities Grow customer account value through strategic business planning and interface with management and sales as defined in the SAA. Acquire new account growth through excellent customer service and account execution. Define, build, and train staff for excellence in the account team. Procure complete definition for each project and clearly define the customer’s expectations to the support team at the division. Review strategic Value Engineering opportunities with customers for mutually beneficial cost savings. Ensure products are engineered to customer specifications. Develop or manage the development of a project timeline for every project. Coordinate with Master Scheduler to develop the “project launch cycle” and monitor progress, developing corrective actions where needed. Coordinate with Purchasing Department to ensure on-time and on-budget material procurement. Participate in prototype development and review process. Monitor production of the product through physical review of work in process and review of labor and costing report data. Aid in developing corrective actions where needed. Lead Gross Margin Improvement Initiatives for related projects to drive cost savings, price increases, and value engineering. Provide shipping instructions including verification of site offload conditions where applicable. Facilitate and assist in the completion of customer inventory reports and their review. Monitor and manage customer inventory to reduce obsolescence risk. Facilitate outsourcing of production and services as production capacity requires. Provide technical backup to Sales and Estimating as required. Visit manufacturing locations to review new products before primary manufacturing and shipments begin. Provide monthly Sales Forecast for assigned customer(s), with assistance from Sales where applicable. Perform post-mortems on projects to identify root causes and opportunities for future improvement. Manage cost of quality impact and establish root causes for future COQ reduction. Qualifications 15 years' experience in Account Management within wood and/or metal manufacturing or consumer industries. 10 years' experience leading, managing, and motivating a project management team within a large manufacturing company. Proven ability to create and maintain spreadsheets using MS Office Programs such as Word and Excel. Understanding of ERP fundamentals. Architectural / Interior Design technical knowledge expertise. Ability to work independently while multi-tasking. Professional communication skills, both verbal and written. Strong organizational skills and a team-oriented mentality. Unparalleled Customer Service Focus. Experience managing multimillion dollar accounts. Proven ability to lead large programs from concept to completion. Ability to manage programs across various geographic areas. Experience managing and motivating project team members, including coordinators and managers. Supportive team player with open communication skills. Ability to set clear goals and meet deadlines, exceeding customer expectations. Ability to monitor team performance, provide coaching, and identify training needs. Skills and Abilities Proficiency in English reading, writing, and speaking. Ability to manage multiple tasks, set priorities, and meet deadlines. Skills capable of leading multiple or large complex projects, including global logistics. Ability to coordinate with multiple vendors with attention to detail and urgency. Strong relationship development skills with internal and external stakeholders. Problem-solving skills and continuous improvement mindset. Leadership and team development abilities, including delegation. Business math application to manufacturing processes. Salary Range : $90,000-110,000 annually Pay based on location and cost of living. Bonus / Incentive Pay : A discretionary annual bonus based on Company and business unit performance may also be provided. Benefits currently offered to our employees Medical insurance Health savings account with company contribution Vision insurance Basic and voluntary life insurance Disability insurance 401(k) plan with company match Paid vacation and holidays Stock purchase program with employee discount J-18808-Ljbffr