Company OverviewMama Shelter, part of Ennismore, provides fresh, urban hotel experiences.ResponsibilitiesAs a front‐line member of the opening team, you will:Ensure exceptional cleanliness and hygiene in rooms and common areas.Manage cleaning contracts and coordinate with the subcontracting company.Oversee laundry and non‐consumables orders for rooms and hospitality supplies.Respond to guest feedback, comments, and complaints promptly.Coordinate with internal and external services to maintain high service standards.QualificationsStrong communication skills – intermediary between management and subcontractors.Outstanding anticipation and organization.Proven managerial experience: cost control, data analysis, and productivity optimisation.High level of integrity and attention to lost‐item procedures.Team‐oriented attitude – not isolated in the office.Diplomatic, attentive collaboration with other departments.Ability to motivate a team – effective morning briefings.Commitment to confidentiality: what happens at Mama stays at Mama.Highly detail‐oriented and places a strong emphasis on cleanliness.Additional Qualifications (Optional)Natural authority with a heart of gold.Knowledge of Opera Cloud.Aesthetic sense for colour combinations.Diversity & InclusionMama is an inclusive company that actively recruits diverse talent. Gender‐neutral language is used throughout.