FILLING AUTOMATION PRODUCT SUPPORT EXPERT
Your opportunity
Filling Product Support Expert is part of Q&TS. The job is mostly taking place in the backoffice. Main function is to secure the operational follow up & technical support of all filling products (combi and stand-alone technology), associated trade equipments (capper...) and 3rd party line equipments mostly on mechanical side. The expert is in charge of internal and external validation
Your Mission
* Execute troubleshooting on filling equipments, associated trade equipments and line equipments;
* Support Global Product Training in the creation, update and revision of technical questionnaires related to FSE Qualification Program;
* Execute validation program for the introduction of modifications, variants, O&U, new products, concerning filling equipment;
* Support the availability of field methods for installation, qualification, technical analysis, repairing and maintenance activities;
* Secure performances of commercially released filling equipments and lines;
* Secure the application of retrofits on the filling product installed base, where necessary;
* Be part of hotline team for weekend duties, in case of availability for the service;
* Execute RCA on filling equipments issues, supporting the consequent plan of recovery and corrective actions;
* Increase personal competences on the complete combi, trade and line equipments technology;
* Act as "Assessor" of the FSE/s subject to qualification program during the practical assessment module, mainly at the customer site, releasing the relevant evaluation report on time/in full;
* Participate to L3 and L4 equipment FAT, and eventually start up and commissioning;
* Support FSE during start up and commissioning of L3 and L4 machines;
* Manage the treatment and the resolution of technical NC and PER through CEP.
Your Profile
* High school Diploma or degree in computer science or electronics;
* Language requirements: Fluency in English is a must-have; French or Italian is an advantage for better local integration;
* Excellent knowledgeof TIA Portal, B&R Automationstudio, Motion, Mixer Process.
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