Role: Research & Concept LeadContract Type: PermanetWork model: HybridLocation: Milan, Italia
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About the roleAt Sanoma Learning, we are shaping the future of education across Europe.We're looking for a Research & Concept Lead to drive early-stage discovery and turn complex user insights into scalable, high-impact product concepts .
This role sits at the intersection of research, product strategy, and innovation, helping define what problems are worth solving — before solutions exist.
You will work across countries (with a strong focus on Italy), connecting local insights with a broader system view to shape the next generation of learning products.
What you'll doDrive discovery & concept developmentLead early-stage discovery by combining user research, future thinking, and systems thinkingTranslate insights, signals, and trends into clear, actionable product conceptsShape opportunity spaces before solutions are defined
Lead research in the Italian marketPlan and execute qualitative and quantitative research in ItalyEnsure local user, pedagogical, and market perspectives are deeply understoodConnect local insights with cross-country learnings to inform scalable solutions
Balance desirability, feasibility & viabilityEvaluate concepts across user value, technical feasibility, and business impactPartner with product, tech, and business stakeholders to guide decisions and trade-offs
Influence product strategyBring evidence-based thinking into product strategy, roadmaps, and investmentsHelp define future vision and opportunity areas
Lead complex, cross-country initiativesAlign multidisciplinary teams across marketsCreate shared understanding and direction in ambiguous, early-stage environments
Enable collaboration & clarityFacilitate alignment across research, design, product, and engineeringMake insights, assumptions, and decisions visible and actionable
Elevate discovery practicesImprove how ideas move from insight → concept → validated directionContribute to evolving discovery and concepting practices across the organization
What we're looking forMust have5+ years of experience in research, product discovery, or related rolesProven experience leading research and early-stage product discovery in complex environmentsStrong ability to connect user insights with product strategy and business impactExperience shaping product concepts (not just features)Excellent facilitation, storytelling, and stakeholder alignment skillsExperience working with the Italian marketFluent in English and Italian native
Nice to haveExperience in education or learning productsBackground in innovation, concept strategy, or design strategyExperience scaling discovery practices across teams or organizationsFamiliarity with accessibility, inclusion, and ethical research
How you workYou're comfortable operating in ambiguity and shaping direction from scratchYou combine analytical thinking with creativityYou are collaborative, proactive, and quality-drivenYou think in systems, not silos
Why this role mattersYou will play a key role in defining the future of learning products across multiple countries — ensuring that what we build is not only innovative, but meaningful, scalable, and grounded in real user needs .
About Sanoma LearningSanoma Learning is a leading European K12 education company dedicated to helping teachers prepare students for the future, spark their curiosity, and support their personal growth. Its mission is to develop high-quality solutions that empower educators to help every student reach their full potential. The company operates in 12 countries and employs over 3,000 people, impacting more than 25 million students across Europe.
Sanoma Learning provides a wide range of products and services, including printed and digital educational content, as well as digital learning and teaching platforms for primary, secondary, and vocational education. Through these offerings, it aims to strengthen its positive impact on learning and contribute to shaping the future of education.
The company emphasizes that its success is closely tied to the growth and development of its employees, inviting individuals to join its mission-driven journey. xjrgpwk Additionally, Sanoma Learning is committed to being an equal opportunity employer, promoting diversity, inclusion, and fairness by ensuring equal opportunities regardless of personal characteristics such as race, gender, religion, or disability.