PpTechnogym inspires b70million daily users /b to train using our binnovative engaging solutions for fitness, sport and health /b. By promoting the bHealthness lifestyle /b of exercise, a balanced diet, and a positive mental approach, AI Tracking Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. /ppSuppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the bright spirit to join Technogym because you have the IMBESTIO /b! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world! /ph3Your Role /h3pIf you thrive in the Services field and are passionate about customer satisfaction, this position is for you! At Technogym, our goal is satisfy 100% of our customers and end-users. Our Services teams are continuously working to enhance service performance and deliver the best fitness experience possible. /ppWe are looking for a hands‑on bField Service Engineer /b with strong problem‑solving skills and a customer‑first mindset. In this role, you will be responsible for maintaining and repairing Technogym equipment, ensuring every customer receives reliable, high‑quality service and a seamless experience. /ph3Your Impact /h3ulliExecute effective root cause analysis of product issues, identifying proper parts and determining suitable solutions /liliPerform on‑site jobs in line with customer SLAs /liliAchieve field performance targets (TTS, FTFR, JMR3) /liliManage stock of parts and maintain accurate inventory records /liliEducate customers in the technical use and care of Technogym equipment /liliProperly manage work orders and service reports in accordance with company procedures /liliSchedule on‑site visits, keeping customers informed of expected arrival times /liliConduct light preventive maintenance and proactively detect issues in the field /liliAct professionally and customer‑oriented at all times, collecting structured feedback to identify customer needs and opportunities /liliHandle service issues efficiently and elevate cases when appropriate /liliAccurately report service data following assigned procedures /liliEnsure all work‑related equipment and vehicles are maintained safely and responsibly in line with Health Safety legislation /liliAttend ongoing training sessions to stay up to date with new technologies, product releases, and best practices /liliMaintain and develop the “Master Certification” level to ensure elite expertise in Technogym equipment /li /ulh3About You /h3pYou are passionate about technology and fitness, proactive, and hands‑on, yet down‑to‑earth and ethical. You enjoy working both independently and as part of a team, always striving for excellence in customer service. /ppWhat you sould bring: /pulli3–5 years of experience in a similar field service or technical maintenance role /liliDiploma or Degree in Mechanics, Mechatronics, or a related technical field /liliStrong mechanical skills with hands‑on experience in assembly, maintenance, and repair of machinery or fitness equipment /liliBasic understanding of electronics and electrical systems for troubleshooting and diagnostics /liliProven ability to identify, test, and resolve technical and mechanical issues efficiently /liliConfidence working with hand tools, measuring instruments, and mobile diagnostic apps /liliKnowledge of IT networking or connected devices (a plus) /liliExcellent time management and organisational abilities /liliExperience managing service visits, repairs, and maintenance orders /liliStrong communication and customer service skills /liliA mindset of teamwork, transparency, and continuous improvement /li /ulh3Technogym is an Equal Opportunities Employer /h3pWe are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. /ppDiscover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true /p /p #J-18808-Ljbffr