JOB DESCRIPTION For our Siziano (PV) office we are looking for Contract Logistics Customer Service Specialist
Your Role
The Contract Logistics Customer Service Specialis will have to ensure the efficiency of the order fulfillment process and the logistics management of goods with a view to achieve the highest level of customer satisfaction.
Your Responsibilities
• Management of receipt / preparation orders and direct supervision of the activities of the pharmaceutical logistics center
• Use of the internal WMS for routine activities
• Management of complaints and disputes with in-depth analysis and definition of improvement actions
• Operate in compliance with the directives received, the approved plans, company and group policies and procedures
• Ensure the regularity, quality and timing of the activities necessary to carry out the fulfillment of orders and the delivery of goods
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Your Skills and Experiences
1. Experience in multi-customer logistics in the pharmaceutical sector
2. Time planning even in situations of high stress.
3. Resource planning and contingency coordination
4. Fexibility
5. Team working
6. Driver license
7. Fluent Italian
8. Intermediate English
Good Reasons to Join
Kuehne+Nagel is committed to creating a work environment where everyone is welcome and diversity, equity, and inclusion are prioritized. Where the full potential of each employee is realized without exception. Where those who look, live, love, communicate, think, and lead differently are sought, appreciated and valued. The only driver of our selection process is to engage the best Talents to keep on going above and beyond to meet the needs of customers, colleagues and communities we belong. Benefits: We strive to provide you and your loved ones with a first-class benefits experience, focused on supporting your physical, financial, and emotional wellbeing. Our benefits are centered around our users: employees and their families. What do we offer? • Accidental coverage (at & outside work) • Extra Medical insurance • Full access to Fitprime: access to +2000 Gyms, pools and sport centers + Online workout (. yoga, mindfulness, cardio) + nutritionist • 5 extra days of paternity leave • Remote working enhancement for new parents • 1 day off for volunteering activities • Free Tax return support (730) • Free social welfare consulting (. INPS, disability, pension) • 1000+ discount on products and services • Special discount on travels with Interline Turismo