Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It's all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we're just beginning. Working together, let's put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System which makes everything possible.
The Coordinator Non-Technical Customer Support is responsible for
- the implement all necessary actions to ensure proper business and technical support to both external and internal customers, including coordination, case handling, orders and invoices, with the objective of continuous customer satisfaction improvement.
- The compliance with company rules, safety and applicable regulations, coordinate work on production equipment to ensure and optimize operational availability.
- the agreement with management, recommend and implement continuous improvement actions.
This position reports to the SouthEU Field Service Customer Support Manager and is part of Life Sciences Service located in Italy and working remotely to cover Switzerland country.
In this role, you will have the opportunity to:
- Act as coordinator and customer support
- Contribute to Service Business Development
- Communicate and have efficiency between BCLS entities and customers
The essential requirements of the job include:
- Autonomy, rigor and strong communication skills
- Team spirit and respect for the alignment with our team and group values.
- Fluent English (written/spoken).
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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