Who we are
Amplifon
is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of 10,000 points of sale across 26 countries give back the joy of hearing, feeling and living to thousands of people across the world.
In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it's only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.
What we are looking for
We are looking for a highly analytical and business-driven
EMEA Business Analyst
to support our regional teams with actionable insights, KPI tracking, and the execution of strategic initiatives. This role sits at the intersection of
advanced analytics, cross-functional collaboration, and commercial strategy
, playing a key part in enhancing marketing effectiveness and sales performance across the EMEA region. With visibility across the full retail value chain, you will contribute to
optimizing sales strategies
, identifying growth opportunities, and enabling data-informed business decisions.
Key responsibilities
* Advanced Analytics & Data Science Support
* Support the development and execution of strategic, high-impact analytics use cases across the full Sales funnel
* Leverage advanced analytics and machine learning techniques to extract meaningful insights from complex and diverse datasets
* Build predictive models and support data-driven decision-making to optimize Sales strategies and performance
* Translate data into business value by formulating hypotheses, identifying patterns, and conducting exploratory analyses
* Prepare clear and impactful visualizations and presentations to communicate insights and influence decision-making at all organizational levels
* Sales & Marketing Data Integration
* Work closely with cross-functional teams (Marketing/CRM, IT, Reporting & Analytics) to create shared data products and maintain advanced dashboards
* Ensure the seamless integration of marketing performance data into tools such as the Commercial Planning Tool
* Contribute to data governance initiatives, including alignment on funnel definitions and data quality improvements across countries
* KPI Monitoring & Collaboration with EMEA Countries
* Serve as the point of reference for monthly KPI monitoring related to marketing investments and sales performance in the EMEA region
* Collect, validate, and consolidate data by engaging directly with local country teams
* Maintain and update reports and files through Python-based data extractions, ensuring accuracy and timely delivery of insights
* Marketing & Sales Performance Reporting
* Coordinate the reporting and consolidation of key marketing metrics, including investment levels, market share, and funnel KPIs
* Deliver recurring and ad hoc performance analyses, with a focus on Direct Marketing effectiveness and regional Sales trends
Skills/Requirements
* Degree in quantitative discipline such as Data Science, Statistics, Economics, Mathematics, Computer Science, or Engineering
* 3–5 years of experience in data analysis or data science, ideally in sales, marketing, retail or customer analytics
* Experience with churn analysis, customer segmentation, sales forecasting, and lifetime value models is a strong plus
* Ability to connect data insights to business needs, with a strong focus on impact and actionable recommendations
* Comfortable managing monthly KPI reporting, running data extractions, updating dashboards, and interacting with country teams
* Strong knowledge of Excel (formulas, pivot, macros) and PowerPoint for reporting and presentation purposes
* Proficient in SQL, Python
* Proactive and curious mindset, open to learning and improving processes
* Strong organizational and communication skills, with the ability to work with multiple stakeholders in a fast-paced environment
* Fluent in English (spoken and written)
For this position, candidates registered in the lists of the Protected Categories in accordance with Law 68/99 are considered.