This is a hybrid frontaliere role: our office is in Mendrisio, just across the Swiss-Italian border, easily commutable from Como, Varese and Milan.
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Your Role:
We're looking for a Senior Product Designer to join our Design team. In this role, you'll work closely with Product and Engineering to design intuitive, high-quality experiences across our platform - from learner-facing product surfaces to enterprise dashboards and internal tooling.
At QA, we believe AI is fundamentally changing how people learn. You'll be at the forefront of that shift - designing AI-powered flows and experiences that redefine what learning looks like for our users.
You will bring strong craft across interaction and visual design, a deep understanding of design systems, and the ability to move confidently between strategic thinking and pixel-level execution.
Key Responsibilities:
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* Design end-to-end experiences across new and existing product areas, from discovery and ideation through to polished, production-ready designs
* Collaborate closely with PMs, engineers, and stakeholders to define problems and deliver solutions that meet both user needs and business goals
* Contribute to and actively work within our Design System — extending components, maintaining consistency, and championing its adoption across the team
* Create prototypes, flows, and specs to communicate design intent clearly to engineering
* Use qualitative and quantitative data to inform decisions, identify friction points, and optimise the user journey
* Participate in user research and usability testing, translating insights into design decisions
* Help raise the bar for design quality and contribute to a collaborative, feedback-driven design culture
Experience:
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* 5+ years of experience as a Product Designer or UX/UI Designer, with a strong portfolio demonstrating impact across complex, multi-surface products
* Strong interaction design and visual design skills – comfortable at both strategic and detailed levels
* Proven experience working with and contributing to a Design System (Figma-based preferred)
* Solid understanding of accessibility standards (WCAG) and how to apply them in practice
* Familiarity with product metrics, user behaviour analytics
* Familiarity with analytics tools such as Pendo, Mixpanel, or similar
* Experience collaborating with cross‑functional teams in an agile product environment
* Strong communication and storytelling skills; able to present and defend design decisions to engineers, PMs, and senior stakeholders
* Comfortable being involved across the full development cycle – from ideation through to design QA
* Curiosity about AI and emerging technologies, with experience designing AI‑powered features or using AI tools as part of your design workflow
* Fluent spoken and written English is a must for this position
Nice to Have
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* Experience designing data‑rich interfaces and dashboards
* Background in e‑learning, EdTech, or enterprise SaaS
A little about QA
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.
Four weeks of paid vacation per year (increasing to five weeks after two years with the company), plus two days off per year to volunteer at your favourite non‑profit
Access to our Benefits Hub, with many discounts and savings
Train subscription
Relocation bonus
Our Mission:
We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort‑based modalities to apply skills at pace and at scale. xjrgpwk Our unique end‑to‑end learning solutions draw from deep expertise across Apprenticeships, Instructor‑led training, Self‑paced Learning and Blended Learning.
You can find out more about us at J-18808-Ljbffr