((Lectra Italia))
((Solution Consultant))
Milan, office
We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data, and services... At Lectra, as a major player in the fashion, automotive, and furniture markets, we contribute to the Industry 4.0 revolution with boldness and passion by providing best-in-class technologies. We also enable industrial intelligence solutions to facilitate the digital transformation of our customers. With more than 50 years of experience and a presence in over 100 countries, we are 2,500 passionate employees driven by innovation. Join us to craft the future of technology.
For more information, please visit our website.
Why is this an exciting opportunity?
* Growing environment with opportunities for development within a highly qualified team
* Work in a multicultural, international company
* Engage with well-known products and reputable market references
Mission
The successful PLM Solution Consultant will be responsible for executing professional service engagements supporting customers implementing the Kubix Link platform, including PLM, PIM, DAM, and Kubix Board. Responsibilities include discovery, requirements gathering, configuration, training, issue resolution, upgrades, and support hand-off. The role involves coordinating integrations with third-party software via API, in collaboration with customers’ IT departments and internal teams.
We seek a dynamic, proactive, and empathetic individual with strong problem-solving skills, thriving in a fast-paced, evolving environment.
Essential responsibilities
* Establish effective relationships with clients and key resources
* Lead the design and implementation of the Kubix Link platform, conducting working sessions to identify application requirements
* Maintain detailed project documentation, including to-do lists, issues logs, and status reports
* Lead and document project team meetings
* Coach customers on industry and application best practices
* Ensure smooth change management through effective training and support in live environments
* Collaborate closely with the Project Manager, PLM Technical team, and Customer Care
* Travel to client sites as needed
Requirements
* Bachelor's Degree in management, computer science, engineering, or related fields; a Master’s degree is a plus
* At least 3 years of experience in implementing enterprise software solutions such as PLM/PDM, ERP, CRM, or IT; consulting experience is preferred
* Ability to analyze issues and system environments
* Problem-solving attitude
* Strong communication, listening, and relational skills, with an empathetic approach
* Understanding of business processes
* Experience or understanding of the Fashion Industry and its processes is a plus
* Excellent critical thinking and ability to evaluate profitability versus risk
* Decision-making skills
* Fluent in Italian and English, both spoken and written
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