Locations: Portugal, Greece and Bulgaria.
Work Model: On-site
Required Languages: Italian English
About the Role
We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria. We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.
Responsibilities
* Provide high-quality customer service to Italian-speaking clients via phone, email and chat.
* Assist customers with inquiries regarding products, orders, services, billing and technical issues.
* Escalate unresolved issues to appropriate internal departments when necessary.
Requirements
* Fluency in Italian and English.
* Customer-focused with a positive, empathetic and professional attitude.
* Basic computer literacy and comfort with CRM systems or support tools.
* Must be a valid EU citizen and willing to relocate abroad.
Benefits
* Competitive salary and performance bonuses.
* Full relocation support for international candidates.
* Meal and Transport Allowances.
* Health Insurance.
* Paid Leave Allowances.
* Training and professional development opportunities.
Key Skills
* Typing
* Data Entry
* Customer Service
* Basic Math
* Computer Skills
* Windows
* Banking
* Upselling
* Pricing
* Sanitation
* Cash Handling
* Stocking
Employment Type: Full Time
Experience: years
Vacancy: 1
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