Lead IT Experience Manager
We are seeking an experienced professional to lead our IT experience center, focusing on delivering exceptional customer experiences and driving business growth.
1. Main Responsibilities:
* Manage the company's exhibition space to showcase products in an engaging manner.
* Deliver product demonstrations and provide personalized consultations to clients.
* Prepare detailed reports after client visits to analyze needs and preferences.
* Offer expert advice on product portfolios and recommend suitable solutions based on client requirements.
* Serve as a liaison between sales teams and other departments within the organization.
2. Requirements:
* Soft Skills:
o Exceptional interpersonal and communication skills.
o A customer-centric approach with problem-solving abilities.
o Organizational skills to manage time and tasks independently.
o Effective management and planning capabilities.
* Hard Skills:
o Fluency in English (written and spoken).
o Proficiency in Microsoft Office tools, particularly Excel.
o Detailed knowledge of IT systems and technologies.
* Educational Background:
o A degree or equivalent qualification in Information Technology or a related field.
Benefits:
* Contract Type: Fixed-term employment through agency work (1 year).
* Workplace: Cernusco sul Naviglio, Province of Milan.
* Sector: IT Industry.
* Additional Benefits: Meal vouchers.
Key Qualities:
* Personal Qualities:
o Autonomy in organizing work priorities.
o A results-driven attitude.
* Tech Requirements:
o Technical expertise in IT systems and technologies.