Job Description - IT / Plant Floor Support SpecialistLocation: Reggio Emilia, ItalyType: Full-Time OnsiteDuration: Multi-year (embedded role)Client Environment: Global manufacturing organizationOverviewNorth Point Technology is hiring an on-site IT / Plant Floor Support Specialist to act as the primary technical resource inside a manufacturing facility.This role supports both office IT and plant-floor systems, ensuring operations stay up and running.What You'll Do
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Act as the on-site IT owner for the facilityRespond to and resolve day-to-day technical issuesSupport both office users and plant-floor personnelKeep systems running to avoid operational downtime
Responsibilities
Troubleshoot laptops, desktops, and workstationsSet up and deploy new user machinesSupport printers, scanners, and plant-floor devicesDiagnose and resolve basic network/connectivity issuesProvide hands‐on support for industrial PCs and terminalsInstall, replace, and maintain hardware onsiteCoordinate with centralized IT teams for escalations
What You Need
Comfortable working onsite in a manufacturing environmentExperience supporting end‐user devices and plant-floor systemsBasic networking knowledge and problem‐solving abilityAbility to work directly with operators and engineers
Reality of the RoleThis is a hands‐on, onsite role. You'll be walking the floor, fixing issues in real time, and keeping both office and production environments running. xlwpduy For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.#J-18808-Ljbffr