What you’ll be doing
* Complete all deliveries into customers’ homes in a safe and professional manner, without causing any damage to furniture or customers’ property.
* Communicate effectively with the customer prior to delivery to ensure they know you’re on your way to their address.
* Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of.
* Represent The Sofa Delivery Company values and those of our brand partners in everything that you do.
* Work with your team and senior managers to provide feedback and continually improve the standards of service we offer.
The role is for you if…
* You’ve got great people and time management skills.
* You enjoy spending time with customers, responding to their questions and needs.
* You’re comfortable installing furniture in customers’ homes – wherever that may be.
* You take pride in your work and prioritise safety – of yourself and those around you.
* You like variety in your day and the occasional challenge.
* You’ve got a dedicated work ethic and want to be recognised and rewarded for it.
* You want to work in an environment where everyone is welcome and can have fun.
* You want to work as part of a two person team.
* You’re happy to lift heavy furniture!
Benefits
* A competitive salary and a quarterly bonus based on delivering outstanding customer service to our customers.
* Fantastic 4 on 4 off Shift Pattern- meaning more time to spend relaxing with your nearest and dearest!
* 30% colleague + 15% friends & family discount across the Group (DFS, Sofology, Dwell).
* Access to a wide range of perks, including amazing retailer and days out discounts.
* We offer colleagues a wide range of wellbeing support and services to help maintain a happy and healthy mind, body and life.
* Free, on-site, physio sessions.
* Company Pension Scheme.
* Group Sharesave Scheme.
* Life Assurance & Company Sick Pay.
* Enhanced maternity, paternity and adoption leave.
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